Registration and Delegate Management

End-to-End Delegate Journey Support

Leave the delegate journey to us. We handle all the touch-points that make for a successful event attendance, including pre-event communications, registration, and on-site support. Our team ensures nothing falls through the cracks:

Clear Communications

We manage invitations, confirmations, and reminders, providing attendees with all the info they need (timings, location, travel details, and more). Every email and update is timely and tailored to your event, so delegates arrive prepared and excited.

Smooth Registration

From building user-friendly online registration forms to capturing special requirements (dietary needs, access needs, breakout session choices), we make sign-up easy for your audience. Personalised confirmation emails (often with unique QR codes for quick check-in) ensure everyone has what they need in hand.

On-Site Welcome & Check-In

On event day, our professional staff and tech tools make check-in a breeze. We set up efficient check-in stations – whether that’s manned welcome desks or self-service kiosks – to eliminate queues and give attendees a great first impression. With speedy badge printing or a simple QR code scan, your guests are in the door and enjoying your event in moments.

Flexible Badging Solutions

Badging is never one-size-fits-all, so we offer a range of options to suit your event’s style and sustainability goals. Choose what fits best for you:

Pre-Printed Badges

For a personal touch on arrival, we can print high-quality name badges in advance, alphabetically sorted and ready to pick up. Ideal for VIPs or when you want to minimise on-site printing – attendees simply grab their badge and go.

On-Demand Printing

Running a large event or expecting last-minute sign-ups? Our on-site badge printers produce names and credentials on the spot. This means even late registrants or changes get an accurate badge within seconds, and you avoid waste from pre-printing extras.

Digital & Badgeless Entry

Prefer to go paper-free? We’ll set up digital badges or e-tickets that attendees can store on their phones. Our systems support completely badgeless events – using QR codes or mobile check-in apps to identify guests without any physical badge. It’s fast, eco-friendly, and tech-savvy.

No matter which badging route you choose, our priority is that each delegate is clearly identified and welcomed quickly, letting them dive straight into the event without delay.

Tailored Registration That Works Your Way

Custom registration journeys, built around your event

Every event has its own complexities and we’re built to handle them. We don’t just slot you into an off-the-shelf system. Instead, we create bespoke registration flows that fit your needs exactly: from simple sign-ups to complex delegate types, personalised agendas, breakout selections, dietary preferences, and more. We can even build branded registration portals that feel like a natural extension of your business.

Branded portals for a seamless delegate experience

Need something more than just a form? We design clean, user-friendly microsites or portals that can include everything from agendas and venue info to personalised login areas. It’s your one-stop hub for attendees and always fully on-brand. Whether it’s a sleek pre-event site or a full delegate platform, we ensure every touchpoint looks sharp and feels smooth.

Your tools or ours - we’re completely platform-agnostic

We’re fluent in all the major registration systems, so if you’ve got a preferred platform or internal toolset, we’ll work with it – no fuss. Already have something set up? We’ll slot in and support it. Need advice on what works best? We’ll recommend a solution that suits your needs without locking you in.

A flexible partner, however you want to work

Whether you want us to fully manage delegate registration and communications, or simply support your in-house team, we’ll adapt to your preferred setup. We’ve supported events by taking complete ownership and also by blending seamlessly with internal teams – and everything in between. The tech is important, but so is the team behind it. We make both feel effortless.

Trusted by Teams Who Expect More

From global conferences to intimate gatherings, we’ve supported organisations of all shapes and sizes, delivering delegate experiences that are smooth, stress-free, and totally on-brand. When clients trust us with their attendees, we treat that responsibility like our own. Below are just a few of the teams who’ve partnered with us to make it happen.